Remote Salesforce Technical Trainer – Learning & Talent Development

About :

Welcome to WSP (Wipro Salesforce Practice), a division of Wipro dedicated to enhancing Worker & Customer experiences through innovative digital solutions and unparalleled cloud expertise. At WSP, we craft actionable strategies that swiftly yield results, enabling organizations to thrive in an experience-centric era. Leveraging thousands of pre-built solution accelerators, we accelerate success for our clients.

Overview About Talent Development:

Are you passionate about empowering talent and fostering continuous growth? Join us as a Salesforce Technical Trainer within our Learning & Talent Development team. In this role, you’ll play a pivotal part in orchestrating comprehensive employee development initiatives. By ensuring the effective delivery of learning strategies, you’ll cultivate a robust talent pipeline while driving engagement and retention. You’ll spearhead innovative learning approaches, nurturing a culture of continuous improvement through streamlined processes and cutting-edge technology.

Immediate Requirements:

• Conduct training sessions covering foundational cloud concepts such as “Salesforce Associate,” Admin, App Builder, and PD1 Supersets.

Additional Responsibilities for Wipro:

• Deliver training on advanced topics including Admin, App Builder, PD1 certification, Sales, and Service clouds.
• Provide specialized training on niche skills like Commerce, Marketing, and Industries clouds.
• Develop Capstone projects tailored to various industries and product clouds for practical application.
• Design assessments and Question Banks to evaluate learning outcomes.
• Implement automation for reporting, dashboard creation, and L&D processes optimization.

Key Responsibilities:

• Integrate L&D strategies into business processes, focusing on global onboarding, competency building, and role-based training.
• Collaborate with stakeholders to design and execute effective training programs aligned with organizational goals.
• Prioritize high-impact initiatives and ensure training effectiveness through measurable outcomes.
• Consult on Salesforce learning and skill development, catering to strategic priorities and onboarding needs.
• Advocate for WSP’s Metrics/Strategic plan with an emphasis on L&D goals and methods.
• Stay abreast of industry trends and best practices to enhance training programs continually.
• Foster collaboration between internal teams and external partners for technical and functional development projects.
• Administer gamification elements to enhance engagement and learning outcomes.

Qualifications and Experience:

• Bachelor’s degree in Engineering or equivalent; MBA preferred.
• Minimum 3X+ Salesforce certifications including Admin/App builder and PD1.
• 2+ years of experience in learning and talent development, preferably in a Professional Services environment.
• Proficiency in various facilitation techniques and learning delivery methods.
• Strong analytical skills for needs analysis and program evaluation.
• Willingness to travel up to 25%.

How Success Is Measured:

• Manage and deliver multiple training programs showcasing a commitment to learning and development.
• Achieve trainer capability across L2/L3/L4 technical trainings.
• Develop insightful reports and dashboards to support decision-making.
• Ensure 90%+ compliance to training processes and receive a 70+ NPS for deployed programs.
• Implement automation for at least three L&D applications.

Join our team and embark on a journey of growth, innovation, and continuous learning. Let’s shape the future together!

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