Posted 1 Oct · 400 open roles
Amazon connect Engineer
Bangalore, IndiaonsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 2–5 yrs
- Experience
- Full time
- Job type
Skills this role mentions
- AWS
About the role
We are seeking an experienced Amazon Connect Developer with strong expertise in designing and implementing IVR and contact center solutions on AWS. The candidate will be responsible for developing scalable, customer-centric voice and chat workflows using Amazon Connect, AWS services, and integration frameworks.
· Design and implement IVR (Interactive Voice Response) and Chat Contact Flows using Amazon Connect
· Configure and manage queues, routing profiles, hours of operation, and security profiles
· Develop and optimize call flow logic to enhance customer experience and reduce call handling time
Full details and the application are on Infosys's careers site.
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Infosys
400 open roles
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