Posted 1 Oct · 400 open roles
CISNGE - ITOM Event Management Engineer
Hyderabad, IndiaonsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 3+ yrs
- Experience
- Full time
- Job type
About the role
- Implementation and optimization of ServiceNow Event Management, including Event Rules, Alert Rules, Impact Mapping, and CMDB integrations.
- Design and maintain integrations with event sources (e.g., Dynatrace, Microsoft SCOM, etc.) using MID Servers, APIs, and connectors.
- Develop and refine alert correlation logic and actionable notifications to support IT operations.
- Collaborate with Incident, Problem, and Change Management teams to ensure seamless process alignment.
- Establish monitoring dashboards, KPIs, and reporting for event and alert management.
- Drive the adoption of Service Operations Workspace and enhance user experience.
- Support automation of event response using…
Full details and the application are on Infosys's careers site.
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