- Undisclosed
- Salary
- 2+ yrs
- Experience
- Full time
- Job type
About the role
- Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to guest’s queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Financial Management
- Identify optimal, cost effective use of the resources.
Operational Management
- Ensure to possess complete and thorough product knowledge of the hotel, their and the scope of services of the hotel provides.
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
Full details and the application are on Accor's careers site.
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