Posted 7 Oct · 300 open roles
CTK Svc Associate (S)
Hyderabad, Telangana, INDonsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 1+ yrs
- Experience
- Full time
- Job type
About the role
Amazon’s Centralized Time Keeping is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:
- Handle a high volume of contacts, through phone Calls, Chats, Cases and Tickets.
- Taking Ownership in ensuring each interaction is resolved with a high degree of problem-solving and Customer Obsession.
- Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved as…
Full details and the application are on Amazon's careers site.
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