Posted 25 Sept · 150 open roles
Customer Experience Manager
India, ChennaionsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 8+ yrs
- Experience
- Full time
- Job type
About the role
The Customer Experience Manager is responsible for leading and scaling contact center operations within the GSC, ensuring alignment with business strategy and delivering high-quality customer outcomes. The role drives operational performance, organizational capability, and customer experience strategy across CX teams, while enabling growth, efficiency, and continuous improvement.
- Lead and manage CX Contact Center operations, ensuring alignment with regional and global strategy.
- Define and execute customer experience strategy to meet customer needs across products, segments, and markets.
Full details and the application are on Maersk's careers site.
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