Posted 18 Sept · 400 open roles
Guest Relation Executive- Fairmont Agra
Agra, UP, IndiaonsiteApply by 1 Nov 2026
- Undisclosed
- Salary
- 2–3 yrs
- Experience
- Full time
- Job type
About the role
- Greet and welcome guests upon arrival, ensuring a warm and professional first impression
- Assist guests with check-in and check-out procedures, addressing any queries or concerns
- Respond promptly to guest requests and special requirements, liaising with relevant departments to ensure satisfaction
- Handle guest complaints and concerns with professionalism, working towards swift resolution
- Provide concierge services, including local recommendations, restaurant reservations, and activity bookings
- Maintain detailed records of guest interactions and preferences for future visits
- Conduct regular follow-up calls or communications with guests during their stay to ensure satisfaction
Full details and the application are on Accor's careers site.
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