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Accor

Posted 14 Sept · 400 open roles

Guest Service Associate Food and Beverage Service

Kolkata, WB, IndiaonsiteApply by 1 Nov 2026

Undisclosed
Salary
Freshers welcome
Experience
Full time
Job type

About the role

  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum cooperation, productivity, morale and guest service.
  • Identify optimal, cost effective use of the resources and educate the team on the same.

Full details and the application are on Accor's careers site.

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Accor

400 open roles

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  1. Round 1

    Fundamentals

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  2. Round 2

    Design and depth

    System or component design, plus the tools named in the posting.

  3. Round 3

    Team fit

    Past projects, how you work with others, and the offer conversation.

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Guest Service Associate Food and Beverage Service at Accor | Jobsearchers