Posted 25 Sept · 150 open roles
Ocean Dispute Resolution Specialist
India, AirolionsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- Freshers welcome
- Experience
- Full time
- Job type
About the role
Job description and Details Individual is hired to resolve Customer disputes on invoiced billed to Customer. He is also expected to understand the Root cause and help fix the same in the upstream process
- Analysis disputes received (Basis Target allocated) – Understand what Customer disputing is for
- Look up all upstream process to fetch data and understand the history of the said shipment
- Analysis the case and decide on accepting/clarifying or rejecting the case
- Reach out to relevant coordinators for more information if required
- Process the amendment in core systems for accept processing
- Communicate to customer
- Record complete root cause on reason or dispute
Full details and the application are on Maersk's careers site.
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