Posted 5 Oct · 200+ open roles
Customer Experience Engineer II
India, Karnataka, BangaloreonsiteApply by 20 Nov 2026
- Undisclosed
- Salary
- 2+ yrs
- Experience
- Full time
- Job type
About the role
Overview The Security Customer Experience Engineer is a highly customer-connected engineering role within Microsoft Security, focused on the Microsoft Defender portfolio. This role carries end-to-end ownership of high-impact, mission-critical customer escalations, ensuring not only timely resolution but also sustained customer confidence during complex and sensitive situations. Beyond resolving incidents, the engineer plays a strategic role in strengthening product reliability and supportability by working closely with Engineering and Product teams, translating real-world customer challenges into actionable improvements that enhance overall service quality and trust. The position extends…
Full details and the application are on Microsoft's careers site.
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Microsoft
200+ open roles
Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. The company became influential in the rise of personal computers through software like Windows and has since expanded into areas such as Internet services, cloud computing, artificial intelligence and video gaming among others. A Big Tech company, Microsoft is the largest software company by revenue, one of the most valuable public companies, and one of the most valuable brands globally.
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