Posted 5 Oct · 194 open roles
Customer Experience Engineer II
India, Karnataka, BangaloreonsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 2+ yrs
- Experience
- Full time
- Job type
About the role
Overview The Security Customer Experience Engineer is a highly customer-connected engineering role within Microsoft Security, focused on the Microsoft Defender portfolio. This role carries end-to-end ownership of high-impact, mission-critical customer escalations, ensuring not only timely resolution but also sustained customer confidence during complex and sensitive situations. Beyond resolving incidents, the engineer plays a strategic role in strengthening product reliability and supportability by working closely with Engineering and Product teams, translating real-world customer challenges into actionable improvements that enhance overall service quality and trust. The position extends…
Full details and the application are on Microsoft's careers site.
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