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Salesforce

Posted 10 Sept · 73 open roles

Customer Success Manager- Marketing cloud

India - MumbaionsiteApply by 29 Oct 2026

Undisclosed
Salary
9+ yrs
Experience
Full time
Job type

About the role

The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems. The CSM serving Marketing Cloud customers acts as the primary Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration and needs of the…

Full details and the application are on Salesforce's careers site.

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Salesforce

73 open roles

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Common rounds for engineering roles. Every company runs its own process.

  1. Round 1

    Fundamentals

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  2. Round 2

    Design and depth

    System or component design, plus the tools named in the posting.

  3. Round 3

    Team fit

    Past projects, how you work with others, and the offer conversation.

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