- Undisclosed
- Salary
- Not stated
- Experience
- Full time
- Job type
Skills this role mentions
- Customer Service
- Technical Support
About the role
Essential Functions
- Supports in providing Tier 2 technical support and service activities for IQVIA's products and services for a designated client, group of clients or end users.
- Assists in identifying and troubleshooting problems with software applications, recommends corrective action, and provides feedback based on client experiences to support product and process improvements.
- Has a basic understanding of suite of client's vendors and IQVIA products and works with client to create tickets, troubleshoot problems, and escalate complex technical issues.
- Documents known technical issues and provide resolutions/resolution plans, keeping the client updated regularly through the…
Full details and the application are on IQVIA's careers site.
ATS resume check
Does your resume cover what this role asks for?
Many employers screen resumes automatically. Compare yours against this posting before you apply.
IQVIA
47 open roles
IQVIA Holdings, Inc. is an American health information technology and clinical research company headquartered in Durham, North Carolina. The company provides clinical research services, healthcare analytics, technology solutions, and commercial outsourcing services to pharmaceutical, biotechnology, medical device, and healthcare organizations worldwide.
Company profile, reviews and salariesThe IQVIA name and trademarks belong to IQVIA. This listing summarises IQVIA's public job posting on IQVIA careers, and applications go directly to IQVIA. Jobsearchers is an independent job platform and is not affiliated with or endorsed by IQVIA; always check the details on the original posting. Report a problem.