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Sutherland

Posted 12 Mar · 52 open roles

Employee Referral

Mumbai, MH, IndiaonsiteApply by 15 Nov 2026

Undisclosed
Salary
Not stated
Experience
Full time
Job type
  • Customer Service
  • Voice Process
  • Communication
  • CRM

About the role

Customer Service Consultants in this role get to

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred

Full details and the application are on Sutherland's careers site.

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Sutherland logo

Sutherland

52 open roles

An AI-driven business transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving.

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