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Posted 5 Oct · 150 open roles

Ocean Customer Experience Team Lead - US

India, ChennaionsiteApply by 29 Oct 2026

Undisclosed
Salary
10+ yrs
Experience
Full time
Job type
  • Go

About the role

The Team Leader is responsible for leading a team of Customer Experience Associates supporting Ocean customers in the US market through email and chat channels. The role is accountable for driving operational excellence, customer satisfaction, service delivery, productivity, quality, and people development while ensuring adherence to process governance and customer commitments. The Team Leader acts as the first line of leadership, enabling the team to deliver an exceptional customer experience while continuously improving operational performance and employee engagement.

Full details and the application are on Maersk's careers site.

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Maersk

150 open roles

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Common rounds for engineering roles. Every company runs its own process.

  1. Round 1

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  2. Round 2

    Design and depth

    System or component design, plus the tools named in the posting.

  3. Round 3

    Team fit

    Past projects, how you work with others, and the offer conversation.

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