Posted 22 Sept · 130 open roles
Operating Effectiveness Lead Analyst
Bengaluru, IndiaonsiteApply by 29 Oct 2026
- Undisclosed
- Salary
- 8+ yrs
- Experience
- Full time
- Job type
Skills this role mentions
- Go
About the role
Your role will include
- Transformation & Value Delivery
Lead cross‑functional LSS projects end‑to‑end (charter → control), converting VOC into CTQs and measurable outcomes (DPMO↓, FTR↑, NPS↑, AHT↓, rework↓). Drive Lean/Kaizen interventions—waste elimination, standard work, mistake‑proofing, visual management—embedded into run‑ops and IHDS delivery. Quantify and track benefits with IHDS portfolio governance and financial partners.
- International Health Domain & Compliance
Improve quality across global claims adjudication, enrolment, billing, provider/network & medical review workflows supporting International Health lines of business. Ensure rigorous compliance with HIPAA, GDPR,…
Full details and the application are on Cigna's careers site.
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