Posted 24 Sept · 300 open roles

Ops Support Senior Supervisor

Pune Maharashtra IndiaonsiteApply by 2 Nov 2026

Undisclosed
Salary: 8+ yrs
Experience: Full time
Job type

Skills this role mentions

About the role

The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Key Responsibilities

Operational Leadership: Oversee the daily operations of customer service team, ensuring optimal staffing, efficient chat queue management, and adherence to digital communication policies and procedures.

Full details and the application are on Citi's careers site.

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Citi

300 open roles

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Round 1
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Round 2
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System or component design, plus the tools named in the posting.
Round 3
Team fit
Past projects, how you work with others, and the offer conversation.

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