Posted 28 Sept · 300+ open roles
Ops Support Senior Supervisor
Pune Maharashtra IndiaonsiteApply by 18 Nov 2026
- Undisclosed
- Salary
- 8+ yrs
- Experience
- Full time
- Job type
Skills this role mentions
- Customer Service
About the role
The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.
Key Responsibilities
- Operational Leadership: Oversee the daily operations of customer service team, ensuring optimal staffing, efficient chat queue management, and adherence to digital communication policies and procedures.
Full details and the application are on Citi's careers site.
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Citi
300+ open roles
Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
Company profile, reviews and salariesThe Citi name and trademarks belong to Citi. This listing summarises Citi's public job posting on Citi careers, and applications go directly to Citi. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Citi; always check the details on the original posting. Report a problem.