Posted 23 Sept · 9 open roles
Personalized Support Engineer
Remote - IndiaremoteApply by 21 Nov 2026
- Undisclosed
- Salary
- Not stated
- Experience
- Full time
- Job type
About the role
Join the team as our next Personalized Support Engineer
The Personalized Support Engineer (PSE) is a member of the Global Personalized support team supporting our top tier customers. They are responsible for handling a variety of Twilio products while also working and collaborating with the Technical Account Managers (TAMs.) The Global PSE team advocates for our TAMs’ customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue.
This position requires working in a shift, EMEA - 1300-2200 IST. We work 5 days a week, and could include one or both weekend days. (Tue-Sat, Sun-Thur, Mon-Fri etc)
Full details and the application are on Twilio's careers site.
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Twilio
9 open roles
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs. Founded in 2008, the company received multiple rounds of funding prior to its 2016 initial public offering. Twilio has acquired a number of companies since 2015, including the two-factor authentication service Authy and email marketing platform SendGrid. Twilio was subject to three data breaches in 2022 and 2024.
Company profile, reviews and salariesThe Twilio name and trademarks belong to Twilio. This listing summarises Twilio's public job posting on Twilio careers, and applications go directly to Twilio. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Twilio; always check the details on the original posting. Report a problem.