Posted 11 Nov · 300+ open roles
Senior Capacity Intelligence Analyst, Network Strategy & Performance
Hyderabad, Telangana, INDonsiteApply by 3 Dec 2026
- Undisclosed
- Salary
- 5+ yrs
- Experience
- Full time
- Job type
Skills this role mentions
- Customer Service
- Vendor Management
About the role
As Senior Capacity Intelligence Analyst, you will own end-to-end network planning for Amazon's Customer Service network, including outsourced (Global Outsourcing) sites. You will work at the intersection of data, strategy, and operations — translating complex demand signals into accurate staffing plans that protect customer experience while delivering cost efficiency. You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS Operations, Global Outsourcing (GO) Vendor Management, CS Finance, Service Delivery, and Planning Intelligence teams. You will present your analysis and recommendations independently to senior stakeholders (Directors),…
Full details and the application are on Amazon's careers site.
ATS resume check
Does your resume cover what this role asks for?
Many employers screen resumes automatically. Compare yours against this posting before you apply.
Amazon
300+ open roles
Amazon.com, Inc. is an American multinational conglomerate engaged in e-commerce, retail, cloud computing, online advertising, digital streaming, entertainment, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company started as an online book marketplace that gradually expanded to include virtually all consumer products as well as many other categories, positioned as "The Everything Store".
Company profile, reviews and salariesThe Amazon name and trademarks belong to Amazon. This listing summarises Amazon's public job posting on Amazon careers, and applications go directly to Amazon. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Amazon; always check the details on the original posting. Report a problem.