Posted 10 Jun · 10 open roles
Senior Machine Learning Engineer
Remote - IndiaremoteApply by 15 Nov 2026
- Undisclosed
- Salary
- 5+ yrs
- Experience
- Full time
- Job type
Skills this role mentions
- Machine Learning
About the role
The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform which powers coinbase chat, Help Center and agent tooling surfaces, partnering closely with Conversation Design, CX, and other Engg teams to deliver secure, compliant, and scalable AI-powered support. Our work provides the trusted and accurate automated and agent-assisted experiences—helping customers get answers faster while enabling human agents to resolve cases more effectively.
Full details and the application are on Coinbase's careers site.
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Coinbase
10 open roles
Coinbase Global, Inc. is an American cryptocurrency exchange. It was founded in 2012 by Brian Armstrong and Fred Ehrsam. Coinbase has over 100 million users, and is the largest U.S. based cryptocurrency exchange as well as the world's biggest bitcoin custodian, as of 2024. The company operates in more than 100 countries and holds nearly US$516 billion in assets, including nearly 12 percent of all bitcoin in existence and 11 percent of all staked Ether.
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