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Posted 9 Oct · 300 open roles

Software Development Engineer II

Hyderabad, Telangana, INDonsiteApply by 31 Oct 2026

Undisclosed
Salary
3+ yrs
Experience
Full time
Job type

About the role

Amazon Customer Service (CS) is hiring a Software Development Engineer II to join the Associate Experience team. Our organization is at the forefront of customer experience — seeking to delight our customers in every interaction they have, whether through self-serve technology and tools (e.g., chatbots), or by interacting directly with our Customer Service Associates (CSA).

Customer Service works to offer effective, empathetic, and efficient issue resolution when our customers need us, and we are also champions of driving defects out of customer experiences across the entire company, relentlessly advocating on behalf of customers and keeping them at the heart of everything we do.

Full details and the application are on Amazon's careers site.

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Amazon

300 open roles

Company profile, reviews and salaries

What tech interviews usually cover

Common rounds for engineering roles. Every company runs its own process.

  1. Round 1

    Fundamentals

    Coding, data structures and problem solving, usually 45–60 minutes.

  2. Round 2

    Design and depth

    System or component design, plus the tools named in the posting.

  3. Round 3

    Team fit

    Past projects, how you work with others, and the offer conversation.

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Software Development Engineer II at Amazon, Hyderabad | Jobsearchers