Posted 21 Oct · 300+ open roles
Software Engineer II
Hyderabad, Telangana, INDonsiteApply by 12 Nov 2026
- Undisclosed
- Salary
- 3+ yrs
- Experience
- Full time
- Job type
About the role
Amazon Customer Service handles hundreds of millions of customer contacts each year across every Amazon business. Our Associate Experience organization owns the products, platforms, and AI systems that determine how Customer Service Associates (CSAs) onboard, learn, receive coaching, improve performance, and collaborate with AI to deliver exceptional customer outcomes.
As Customer Service evolves, associates will increasingly solve sophisticated customer problems while AI automates routine interactions. This requires fundamentally reimagining how Amazon develops, supports, and continuously improves one of the world’s largest workforces.
Full details and the application are on Amazon's careers site.
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Amazon
300+ open roles
Amazon.com, Inc. is an American multinational conglomerate engaged in e-commerce, retail, cloud computing, online advertising, digital streaming, entertainment, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company started as an online book marketplace that gradually expanded to include virtually all consumer products as well as many other categories, positioned as "The Everything Store".
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