Posted 16 Jun · 52 open roles
Applicant - Associate/Sr. Associate
Navi Mumbai, MH, IndiaonsiteApply by 15 Nov 2026
- Undisclosed
- Salary
- 1–6 yrs
- Experience
- Full time
- Job type
Skills this role mentions
- Voice Process
- Logistics
- Customer Service
- Sales
- CRM
About the role
Position: International Voice Process (Associate)
₹18k - ₹40k in-hand per month (Depending upon yrs of exp)
(Freshers, experienced both can apply)
Job Responsibilities
- Handle inbound and outbound customer interactions across Telecom, Technology, Logistics, and Mortgage domains.
- Resolve customer queries related to services, technical issues, billing, orders, deliveries, refunds, and loan processes.
- Provide troubleshooting support and ensure timely issue resolution.
- Drive sales, cross-selling, upselling, and customer retention initiatives.
- Coordinate with internal teams for escalations and effective customer support.
- Maintain accurate customer records in CRM systems.
Full details and the application are on Sutherland's careers site.
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Sutherland
52 open roles
An AI-driven business transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving.
Company profile, reviews and salariesThe Sutherland name and trademarks belong to Sutherland. This listing summarises Sutherland's public job posting on Sutherland careers, and applications go directly to Sutherland. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Sutherland; always check the details on the original posting. Report a problem.