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Sutherland

Posted 16 Jun · 53 open roles

Applicant - Associate/Sr. Associate

Navi Mumbai, MH, IndiaonsiteApply by 30 Oct 2026

Undisclosed
Salary
1–6 yrs
Experience
Full time
Job type

About the role

Position: International Voice Process (Associate)

₹18k - ₹40k in-hand per month (Depending upon yrs of exp)

(Freshers, experienced both can apply)

Job Responsibilities

  • Handle inbound and outbound customer interactions across Telecom, Technology, Logistics, and Mortgage domains.
  • Resolve customer queries related to services, technical issues, billing, orders, deliveries, refunds, and loan processes.
  • Provide troubleshooting support and ensure timely issue resolution.
  • Drive sales, cross-selling, upselling, and customer retention initiatives.
  • Coordinate with internal teams for escalations and effective customer support.
  • Maintain accurate customer records in CRM systems.

Full details and the application are on Sutherland's careers site.

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Sutherland

53 open roles

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What tech interviews usually cover

Common rounds for engineering roles. Every company runs its own process.

  1. Round 1

    Fundamentals

    Coding, data structures and problem solving, usually 45–60 minutes.

  2. Round 2

    Design and depth

    System or component design, plus the tools named in the posting.

  3. Round 3

    Team fit

    Past projects, how you work with others, and the offer conversation.

The Sutherland name and trademarks belong to Sutherland. This listing summarises Sutherland's public job posting on Sutherland careers, and applications go directly to Sutherland. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Sutherland; always check the details on the original posting. Report a problem.