Posted 14 Jul · 52 open roles
Associate / Sr. Associate - Refferal
Navi Mumbai, MH, IndiaonsiteApply by 15 Nov 2026
- Undisclosed
- Salary
- Not stated
- Experience
- Full time
- Job type
Skills this role mentions
- BPO
- Statistics
About the role
Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issues, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for -
- Resolving requests/inquiries made by customers via email, chat or Social
- Achieving contact center statistics and SLAs (contractual metrics)
- Adhering to non-disclosure agreement & data security policies
- Completing upskilling & e-courses mandated by each program
Full details and the application are on Sutherland's careers site.
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Sutherland
52 open roles
An AI-driven business transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving.
Company profile, reviews and salariesThe Sutherland name and trademarks belong to Sutherland. This listing summarises Sutherland's public job posting on Sutherland careers, and applications go directly to Sutherland. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Sutherland; always check the details on the original posting. Report a problem.