- Undisclosed
- Salary
- Not stated
- Experience
- Full time
- Job type
Skills this role mentions
- Technical Support
About the role
We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our Support department. The ideal candidate will function as the highest level of technical support within the TAC, responsible for resolving the most complex and critical issues escalated from Level I and Level II support engineers.
- Provide second line phone/email consultation to independently debug complex security/network problems
- Interface with Engineering and assist the customer with testing or troubleshooting
- Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams
Full details and the application are on Zscaler's careers site.
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Zscaler
69 open roles
Zscaler, Inc. is an American cloud security company based in San Jose, California. The company offers cloud-based services to protect enterprise networks and data.
Company profile, reviews and salariesThe Zscaler name and trademarks belong to Zscaler. This listing summarises Zscaler's public job posting on Zscaler careers, and applications go directly to Zscaler. Jobsearchers is an independent job platform and is not affiliated with or endorsed by Zscaler; always check the details on the original posting. Report a problem.