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Accor

Posted 11 Nov · 400+ open roles

Guest Experience Manager

Chennai, TN, IndiaonsiteApply by 2 Dec 2026

Undisclosed
Salary
2–5 yrs
Experience
Full time
Job type

About the role

  • Leads and supports all Guest Experience initiatives at the property.
  • Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience.
  • Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders.
  • Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel.
  • Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools.

Full details and the application are on Accor's careers site.

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Accor logo

Accor

400+ open roles

Accor S.A. is a French multinational hospitality company which owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide.

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