- Undisclosed
- Salary
- Freshers welcome
- Experience
- Full time
- Job type
Skills this role mentions
- Go
About the role
Technology-Enabled Customer Service Job Profile Key Responsibilities · Lead end-to-end order-to-cash operations and ensure timely billing and customer fulfillment. · Champion customer advocacy and rapid resolution across all customer touchpoints. · Govern backorder management, inventory prioritization, and stock allocation decisions. · Coordinate execution across Supply Chain, Credit, Warehouse, Taxation, CIR and Business teams. · Manage outsourced OM partners for accurate transaction processing and issue resolution. · Track and improve CS performance metrics and customer portal adoption. · Drive process excellence, SOP deployment, audits, compliance and training. · Deliver…
Full details and the application are on 3M's careers site.
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