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Sutherland

Posted 10 Sept · 52 open roles

Sr. Associate Account Management

Hyderabad, //TS, IndiaonsiteApply by 13 Nov 2026

Undisclosed
Salary
2+ yrs
Experience
Full time
Job type
  • Splunk

About the role

  • Monitor and investigate inbound/outbound email traffic for spam, phishing, spoofing, and abuse patterns
  • Perform log analysis using Splunk to identify anomalies, suspicious behavior, and emerging threats
  • Execute mitigation actions (blocking, quarantining, escalation) in line with defined SOPs
  • Validate email authentication protocols (SPF, DKIM, DMARC) and flag discrepancies
  • Support incident response by documenting findings, maintaining audit trails, and escalating critical risks
  • Adhere to SLAs, quality benchmarks, and compliance standards in a 24x7 operational environment
  • Collaborate with internal teams and external vendors for issue resolution and trend tracking

Full details and the application are on Sutherland's careers site.

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Sutherland logo

Sutherland

52 open roles

An AI-driven business transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform - so our AI reaches production and keeps improving.

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